How can Visitors Contact Me?

How can Visitors Contact Me?

Monday, February 28, 2022

There is a default ‚request‘ contact form for interested visitors to drop you an email, to the address used for registration of your account.

This can be accessed in the detail mode of each artwork in a published exhibition (unless made un-pickable as described here), and is indicated as an envelope icon.

You can edit this function in the ADDITIONAL INFO tab as described here, in order to point to any external website, to open in a new window as shown here, or to generate an email with another text and to an address different from the one used by default. We describe this here in more detail. The exhibitor profile of each public account, unless unlisted as explained here, also has a direct contact form for an email to the registration address. Each published artwork has its own dedicated url for a single presentation page with the contact form as well. In case you want to edit this registered email address, have a look here please.

We know of many of our users making successful sales via our platform. As in all other aspects of internet commerce however, we advise you to be careful and listen to your gut feeling when approached directly in a sales proposition with dubious details.
There have been a few cases of emails to some of our exhibitors that seem to be some kind of scam. We have blocked certain key words and all active links in our contact mails to protect our users from fraudulent or scammy schemes, however these are too sophisticated and thus manage to escape our filters.

What characterizes them, as a general alert, is:

  • no mention of any of your actual artwork’s titles, rather indistinct general praise, probably no adressing you by your name either
  • a rush due to a surprise gift or some secrecy involved
  • the request, before any details are discussed, to pay by check.
  • Here is an example text for such an email. The senders’ names, points of origin, suggested budget and email addresses vary. The rest of the proposals have a standard, identical text, at least many of them.

    „Greetings... I am Xxxx from Yyyy (Names and US States vary a lot). I have been on the lookout for some artworks lately in regards to I and my wife's anniversary which is just around the corner.
    (Purpose also varies, always a surprise) I stormed on to some of your works which I found quite impressive and intriguing. I must admit you're doing quite an impressive job. You are undoubtedly good at what you do.

    With that being said, I would like to purchase some of your works as a surprise gift to my wife in honor of our upcoming wedding anniversary. It would be of help if you could send some pictures of your piece of works, with their respective prices and sizes, which are ready for immediate (or close to immediate) sales. My budget for this is within the price range of $1000 to $3500.

    I look forward to reading from you in a view to knowing more about your pieces of inventory. As a matter of importance, I would also like to know if you accept a check as a means of payment.“

    We hope you will receive many requests from honest collectors and generate plenty of actual sales. Have a look at our ART.OFFICE tool (inlcuded in all public accounts) which helps you manage your contacts and activities.