If you want to cancel or just downgrade your account to a lower level plan, just follow the steps below. You need to be logged in to apply the alteration to your account.
No matter if you know all the details of your cancellation and service, or if you just want to adjust your payments, this will be the quick way to reach us.
(1) Click on manage subscriptions in your account menu
(1) Downgrade/cancel your account with our form
(2) You can always upgrade your account here again
(1) Choose FREE starter plan for cancellation or choose a lower plan to downgrade to it
(2) Choose the FREE starter plan to cancel or choose a lower plan to downgrade your account
(3) Please let us know, if we can help you with a problem before the account is finally terminated or why you are canceling.
What happens on KUNSTMATRIX?
After the end of your booking period, all your public exhibitions and art will be unpublished. If you don’t ask us specifically to delete your account and all data, we will downgrade the account to the free package so you don’t lose your previous work in case you decide to resubscribe in the future.
If you have a different payment method than listed in the form, please contact us so we can cancel your subscription for you.
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