What to do if my payment method was declined/canceled?

Should your automatic payment get cancelled your KUNSTMATRIX subscription will automatically end. If you didn’t ask us to delete your account prior to the cancellation, we will downgrade your account to the free STARTER plan. That way all your previously public 3D exhibitions and artworks will be listed as unpublished but you won’t lose your uploaded work and exhibitions. 

If your payment was declined please contact us and we will find another payment option.

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