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How do i cancel my subscription?

How do i cancel my subscription?

Thursday, May 14, 2020

If you used PayPal to pay for your KUNSTMATRIX subscription and you want to cancel the recurring payments, you can easily do that directly from your PayPal account.

Here’s how to find and cancel the automatic payment:

  1. Log in to your PayPal account.
  2. Click the Settings icon.
  3. Click the Payments tab.
  4. Click Manage automatic payments under "Automatic payments."
  5. Click the name of the merchant (KUNSTMATRIX Technologies GmbH) for the agreement you want to change.
  6. Under "Status" click the Cancel Button and approve again on the next page.

    If you don’t ask us to delete your account and all data, we will downgrade the account to the free package so you don’t loose your previous work in case you decide to resubscribe in the future.

    If you have a different payment method, please contact us so we can cancel your subscription for you.


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